Recent Commercial Posts

What Does Commercial Property Insurance Policy Cover?

10/11/2022 (Permalink)

Business property insurance is a wise investment.

What Is Covered by a Commercial Property Insurance Policy?

Business property insurance can be confusing. What does it cover? What does it not cover? And if you do need to file a claim, how do you know when that's the case? Here's a quick guide to business property coverage, including what it covers and what kind of factors affect your premiums. We'll also show you how to determine whether you need additional coverage.

Replacement Cost vs. Actual Cash Value

Replacing the property is an important part of any commercial property insurance policy. The cost to rebuild the property will be covered by your policy if it's destroyed, but the amount of money you'll receive is dependent on your insurance company and the type of coverage you have.

One option is replacement cost coverage, which pays for rebuilding a destroyed building with new materials and equipment. This type of coverage may cost more than actual cash value (ACV), but it provides a higher level of protection should another disaster strike. ACV does not cover all repair costs due to depreciation or obsolescence; for example, if your office building was built in 2020 and later suffered damage that required removal of asbestos insulation before repairs could begin, ACV would not cover these costs because they're outside what would normally happen over time without being damaged.

Loss of Business Income

  • Business Interruption Insurance: This type of coverage provides compensation for the loss of income you may incur when your business is damaged or destroyed.
  • Business Income Coverage: This type of coverage provides compensation for lost profits due to business interruption, as well as expenses incurred while the property is being restored/repaired (known as extra expense), providing financial protection during this time.
  • Loss of Use Coverage: This type of coverage offers financial protection if your business can't operate because it's no longer possible or practical to use it—for example, because it’s been damaged by fire or weather-related events like windstorms or tornadoes. You'll receive a cash payment based on the value of what you had before this happened, which may help replace some expensive equipment that was lost in the disaster but not covered under other parts of the policy

Property Damage

Property Damage Insurance covers damage to the building itself, not to its contents. Examples of property damage include:

  • Fire, wind, and hailstorm damage
  • Damage caused by or relating to water or other fluids that are not your own
  • Earthquake damage (if you're in an earthquake zone)

Extra Expense

Extra expense insurance can be confusing because it's an "umbrella" term for three different types of coverage: business interruption, property damage and extra expense. But what do these terms mean?

Business interruption insurance pays you a preset amount each month (called the "loss of use allowance") if your building is damaged or destroyed by an insured event, so long as you continue paying your premiums and comply with all policy requirements. This benefit typically includes equipment rental costs while losses are being repaired or replaced; however, some policies exclude certain types of equipment or require additional deductibles before coverage kicks in.

Property damage protection helps pay for repairs after an insured incident causes physical damage to a structure such as fire or windstorm but doesn't include any eventual loss of use associated with it (e.g., rent payments).

Business Property Insurance is a Wise Investment

In today's business climate, it's more important than ever to protect yourself from unexpected losses. Business property insurance offers coverage for your property and assets in case of a fire or other disaster. You can also get coverage for liability, which ensures that you're covered if someone is injured on your premises or if one of your employees causes an accident offsite.

Business property insurance can help you save money on taxes by allowing you to deduct the cost of insuring your property against damage caused by natural disasters like hurricanes and tornadoes.

If you are looking into buying commercial real estate, it's important to ensure that the building is properly insured before signing any contracts with tenants or buyers. This way, if something happens to the building before closing (like getting flooded), then its value won't decrease significantly due to water damage alone.

Business property insurance is a wise investment. It can protect you against unexpected losses that may cost you time and money.

Fire Prevention Tasks for Your Business

9/23/2022 (Permalink)

Having a fire sprinkler system will provide fire protection for your business.

Work to Prevent Fires in Your Business

A fire can cause severe damage to business equipment, materials, and structures. As a business owner, focusing on fire risk assessment, fire prevention, and staff education can help reduce your chance of fire and smoke damage. Here are three tips to help:

Assess the risk of fire hazards : The National Fire Protection Association offers handbooks and other publications on the fire safety code in place for businesses. Have a local fire marshal visit to assist you in creating a plan or give you an assessment. Some local governments offer this. Ask your building’s property manager to give you a workplace fire risk assessment, if a marshal isn’t available.

Have fire protection equipment : Having an automatic sprinkler system in place will provide primary fire protection for your business.

Standard fire safety practices require smoke detectors and fire extinguishers on every floor. Multipurpose extinguishers are the best bet, dousing most small fires with ease, without shorting out your electronics.

Protect your people : Employees are your most important business asset. Follow these tips to prevent injuries:

  • Fire Plan : Make sure your employees know what to do, where to find the evacuation protocol, and to call 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan : In larger buildings, post a fire evacuation plan in several spots around the workplace. Do not include elevators in the evacuation plan; use the stairs instead. 
  • First Aid : In case of fire injuries, keep a first aid kit where most hazards will occur, such as a kitchen, and ensure your employees are familiar with the locations of all first aid kits.

Fire damage is especially devastating for a business or commercial property. If your business experiences a fire loss, call the fire and water damage restoration experts at SERVPRO of Lake Travis /NW Austin. We’ll respond immediately to get you back to business, “Like it never even happened.”

How To Take Care of a Furnace Flood

8/18/2022 (Permalink)

Safety risks in your commercial property can result from unattended water damage from a furnace flood.

How to Handle a Flood from a Furnace

You do everything right to keep your business facility in prime condition. Then a pipe breaks, flooding the basement, including the furnace. What can you do to keep further damage from occurring? Follow this simple guide to take care of a furnace flood in your Anderson Mill, TX, business.

1. Stay Safe
Always put safety first by evacuating the premises if it's unsafe. Contact a licensed emergency plumber to identify and fix the broken pipe. Then call a water remediation company to help you remove water and dry out soaked structures and appliances. They can also examine appliances to determine the level of repairs they need.

2. Shut Off Water and Power
While you wait for the cavalry to arrive, shut off water to the facility. Prevent electric shock hazards by cutting off power to flooded areas if it's safe for you to do so. Stay away from any areas contaminated with sewage, which could contain hazardous waste.

3. Get the Flooded Furnace Inspected
Schedule a licensed professional to inspect the furnace before using it after the flood. The furnace may appear fine outwardly yet still contain damaged interior components. Additionally, water trapped inside the furnace could result in mold formation. If you try to use a damaged furnace, it may lead to the following problems:

  • Carbon monoxide emissions
  • Gas leaks
  • Fires
  • Mold spore circulation

4. Prevent Furnace Flood Hazards
An inspection will determine how much maintenance work your furnace needs. Minor maintenance could include cleaning air ducts and changing air filters. Complete replacement of the furnace could be necessary if it sustained too much damage. Some water remediation agencies offer furnace maintenance packages that include filter replacement and air duct cleaning.
Unresolved water damage from a furnace flood can cause safety hazards in your commercial facility. Use this guide to return your business to normal operations safely.

How SERVPRO's Electronic Claims Services Helps Your Insurance Company

6/8/2022 (Permalink)

Having electronic claim services enables everyone to have the same information for more efficient and effective communication.

SERVPRO's Electronic Claims Services

When your Leander, TX, client files a claim, you need a company that aids the process quickly and efficiently Here's how SERVPRO professionals are Here to Help with their electronic claim services.

Communication Is Effective
When your client needs a Professional Response Team to arrive quickly and mitigate the damage in order to restore the property, you don't want things slowed down through a lack of communication. Having electronic claim services enables everyone to have the same information for more efficient and effective communication and includes the following benefits.

All data is kept together in the insurance claim
Everyone involved has access to the same information
Data can't be lost
Nationwide comparisons are possible

Data is Kept Safe
Paper records can be stolen out of a filing cabinet by anyone sneaking into the office, but digital files are protected from hackers by security teams dedicated to keeping your clients' information confidential.

Errors Are Fewer
Every time details are entered into electronic claim services, all other parties involved get the updated information. Everyone has every detail of the case meaning there will be fewer mistakes made. Your clients will receive the correct amount of compensation based on an accurate assessment of the damage. That way their properties can be restored in the fastest and most efficient way possible.

Electronic Transmissions Provide a Faster Emergency Response
Paper records have to be sent to both the insurance agent and adjuster, typically by mail. This takes time and means a longer wait for your clients. The longer they have to wait, the more potential for further damage by mold and other problems. Your clients need a quick response, and an electronic system enables them to get their money sooner.
A client who has suffered catastrophic loss from a disaster such as flooding needs professional help to arrive quickly. An electronic service can make that happen.

6 Steps After Commercial Fire Damage Restoration to Help Your Business Recover

11/18/2021 (Permalink)

Blog Summary: SERVPRO of Lake Travis and Northwest Austin area recommends what steps to take to quickly get back to business after a commercial fire causes irreparable damage. 

SERVPRO specializes in commercial damage restoration and cleanup after a flood or fire, aiming to minimize disruption and get operations back on track. Their highly experienced team serves the Lake Travis and Northwest Austin area, offering 24/7 emergency assistance when needed. Services include smoke odor removal, fire damage cleanup, and restoration, as well as water damage cleanup and restoration that occurs from firefighting efforts. 

The SERVPRO team undergoes intensive water and fire damage training, which includes completing the IICRC program, a SERVPRO specific certification course, and specified continuing education classes. Staff must also participate in ongoing web-based workshops to ensure their training is up to date. As a trusted member of the community, SERVPRO has been helping restore businesses in the area since 1998.    

6 Steps After Commercial Fire Damage Restoration to Help Your Business Recover

#1: Contact the Insurance Company

Contact the insurance company as soon as possible to learn what steps need to be taken to file a claim. They will also likely recommend having emergency water restoration performed by a commercial cleaning service right away. Calling them immediately will help prevent delays and help your business recover faster. If the business space has been leased, it's important also to contact the landlord or building manager. 

#2: Protect Any Remaining Property

One of the first steps to take after the fire has been extinguished is to safeguard the property. Doing so protects the business from theft and further damage and is often required by insurance companies. This step may include patching holes, covering the roof with a tarp, and turning off the water, gas, and other utilities. A security fence may need to be installed, and you may want to consider hiring a private security team. 

#3: Document Everything

Take photos and video of the damage. Keep a log of everyone who was contacted and why. Track all business costs during this period and hold on to receipts. Find out what documentation is required by the insurance company and start getting it together. 

#4: Contact Fire Restoration Companies

Fire restoration companies will clean up and restore everything, getting business operations up and running again sooner. Water cleanup will likely be needed as well due to firefighting efforts. Fortunately, most companies that deal with fire damage can also perform water damage restoration. 

#5: Notify Anyone Affected

Update your staff, vendors, and suppliers with new contact information. Have any deliveries or mail forwarded to a different address, and inform customers of what has happened. New contact information may also need to be given to utility companies, credit card companies, the fire department, and the police. 

#6: Retrieve Any Valuables

Once the fire department has given the okay, retrieve any valuables from the building. These may include servers, external hard drives, laptops, cash, credit cards, checkbooks, business licenses, employee information, inventory records, and accounting statements.

SERVPRO serves over a dozen cities in Northwest Texas including, River Place, Canyon Creek, and Spicewood, TX. Their staff’s intensive training makes them a leader in the water and fire damage restoration industry. If you require commercial damage restoration, call them now at (512) 318-2202 and get your business up and running as soon as possible. 

4 Factors to Consider When Choosing a Commercial Damage Restoration Contractor

10/27/2021 (Permalink)

Blog Summary: The team at SERVPRO goes over factors to consider before hiring a commercial damage restoration contractor in Spicewood, TX.

When it comes to commercial property damage, the damage itself isn’t the only cost. The longer a business remains closed, the more potential revenue that’s lost. That’s why it’s vital to find a commercial damage restoration company that can get the job done fast and get it done right the first time.

SERVPRO of Lake Travis / NW Austin, a leading property damage restoration company, cautions business owners to keep a few points in mind when choosing a contractor. SERVPRO offers commercial water, storm, and fire restoration, mold remediation, and cleaning services in and around Spicewood, TX.

Factors to Look at When Hiring Commercial Restoration Contractors

#1: Previous Customer Satisfaction

Deciding on the right company to handle commercial damage restoration represents an important decision for any business. The company may have to take care of water cleanup, property repairs, and mold removal.

Property owners in Spicewood often have many water restoration companies to choose from for help. Customer reviews are a good place to start when creating a shortlist. Consider factors such as whether:

  •       Past customers were satisfied with the water damage restoration
  •       The contractor offered reliable estimates
  •       The company finished the job on budget and on time

Look for a pattern of positive reviews rather than focusing on individual reviews.

#2: The Contractor’s Experience and Resources

Commercial damage restoration often requires professional-grade equipment and the resources to complete. Some water and fire restoration companies do not have the tools necessary to take on this challenge.

When considering restoration companies, look for organizations with access to the right tools to handle water extraction, fire cleanup, and mold remediation. Find out if the company under consideration offers substantial training to their property restoration technicians.

#3: The Services Offered by the Contractor

Not all forms of commercial damage have the same causes. For example, water damage caused by a fire suppression system will require different serves than one caused by natural flooding. Many types of water damage can also lead to mold growth. Mold remediation companies may specialize in getting rid of all forms of fungus—including black mold—but may not provide adequate water removal services.

Depending on the types of damage a business sustained, it may be necessary to work with contractors that have experience with fire, water, and mold damage.

#4: The Company’s Response Time

Response time is a crucial factor when it comes to emergency water restoration. Completing property restoration quickly can actually reduce the overall damage to a property and may make it easier to file a claim with the insurance company.

Scheduling commercial damage restoration right away also allows business owners to reopen again more quickly. Before making a decision, question contractors about their current workload and how fast they’d be able to begin repairs. The cost of the services offered by the contractor is also, of course, a point of interest when seeking a commercial cleaning service.

Contact the Professionals for Commercial Damage Restoration

Commercial damage restoration can help businesses recover from damage caused by fires, flooding, storms, mold infestations, and more. When considering which company to hire, focus on their past reviews, abilities, and experience with property restoration.

SERVPRO of Lake Travis / NW Austin can begin commercial property repairs quickly after an emergency. Their crews take calls around the clock, allowing them to begin water removal and cleanup without delay. Every member of their team has the experience and training necessary to restore commercial properties after floods, hurricanes, or sewage backups. Call (512) 318-2202 to learn more.

What to Do Before, During, and After a Flood: Commercial Damage Restoration Tips

9/22/2021 (Permalink)

Blog Summary: The friendly experts at SERVPRO of Lake Travis / NW Austin offer simple tips for business owners to minimize or prevent water damage through steps taken before, during, and after flooding.

Bad weather and plumbing problems are the most common causes of commercial water damage. However, regardless of the cause, there are ways to keep the property damage to a minimum and restore a property fast. The experts at SERVPRO of Lake Travis / NW Austin, a leading local commercial damage restoration company, recommend business owners take the following steps before, during, and after flooding:

Commercial Damage Restoration Tips: Before, During, and After Flooding

Before a Flood

For businesses located in flood-prone areas, preemptive measures are the best way to minimize damage. Consider steps such as:

  •     Installing a Sump Pump: A sump pump is a device installed in the lowest part of a building. If a flood occurs, the device will activate and pump water out, reducing the risk of more extensive water damage. Sump pumps should also be tested about once per year.
  •     Getting Flood Insurance: Most commercial property insurers don’t cover commercial water damage without a special rider. While this rider often comes at a high cost, it’s well worth the expense for commercial properties in high-risk areas. The National Flood Insurance Program can also be an excellent resource.
  •     Identifying Local Water Restoration Companies: Find nearby water damage restoration contractors that offer 24/7 emergency services. That way, should a flood occur, no time is wasted finding the right emergency commercial damage restoration company for the job.

During a Flood

During a flood, use these tips to keep water damage and danger to a minimum:

  •     Shut Off the Water Supply: If the flood is due to a burst pipe or other plumbing issues, turn off the main water supply to stop more water from entering your building. Likewise, call a plumber to repair the burst pipe.
  •     Evacuate the Building: If the flood is due to heavy rains, try to evacuate the building before the water rises. Alternatively, move everyone to a higher floor and out of the floodwater.
  •     Turn Off the Power: Wires, sockets, and appliances exposed to floodwater can lead to electrocution and fires. Avoid such outcomes by turning off the power.

After a Flood

After a flood, it’s vital to call a reputable commercial restoration company as soon as possible. Delaying water cleanup can lead to mold growth. After that, make sure to notify any employees of the damage/closure to minimize foot traffic in the building and ensure the restoration team has plenty of room to work.

While waiting for the restoration team to arrive, don’t forget to take pictures of any damage. These photographs will serve as evidence for the insurance claim process. In cases, providing proof of the cause of the water damage and when it occurred can be crucial to a successful claim. An experienced water damage restoration company can also help handle documentation.

About SERVPRO of Lake Travis / NW Austin

SERVPRO of Lake Travis / NW Austin is a top provider of water, storm, and fire restoration services as well as mold removal and commercial cleaning.

To learn more about their services in Leander, TX, or the commercial damage restoration process, follow them on Facebook, call (512) 318-2202, or visit their office in person at 6500 River Place Blvd, Building 7 - Ste 250, Austin, TX 78730

How to mitigate the flood risk in a high rise?

8/24/2021 (Permalink)

Blog summary: This SERVPRO blog recommends some measures that high rises can take to mitigate flood risks.

Flood prevention tips for high rises

Flooding not only impacts single-story homes but also high-rises - not just at the ground level but also on higher floors. SERVPRO, a commercial water damage restoration service, discusses how high rises can mitigate the flood risks.

  1. Understand the flood risk
  1. Location: A high-rise near a water body or in a flood zone is naturally at an elevated risk but there are other factors to consider. For instance, high-rises built in valleys or low-lying areas may be vulnerable to flooding, even though they are far from water.
  2. Construction: Buildings with basements or multiple underground levels may be at an increased flooding risk. High-rises with basements should be checked for sump pumps and generators. This inspection can reveal the absence or inadequacy of this equipment and, thereby, highlight the risks to the building in a flood scenario. 
  3. Property management: A professional property management company can help identify the weak spots and vulnerabilities of a building. With decades of experience and knowledge of the area, these teams can create a foundation for a flood preparedness plan. 
  1. Protect critical systems
  1. The mechanical and electrical systems should be insulated and protected to ensure they are functional in case of flooding.  
  2. The building’s water pump should also be taken care of in case of water shortage. In most cities, the municipal system doesn’t push water beyond the sixth floor in case of floods. That means no water will be available while the occupants are stranded during floods. A water pump would be a blessing. 
  3. The fire pump, which operates the sprinkler system, must be shielded from potential flood damage.
  4. Ensure emergency staircase and corridor lighting will function even during a power outage. 
  5. In taller buildings, at least one elevator must work during an emergency.
  6. Essential backup systems must be maintained and should be functional during emergencies. 
  7. Plan the storage of materials in the basement carefully. Any materials such as fuel or heating oils must be removed lest they become environmental hazards for the residents during the flooding. 
  1. Communicate the emergency plan 

Document a detailed emergency plan encompassing a wide variety of disasters, including fire, medical emergencies, and floods. This plan must include:

  1. Emergency contacts
  2. Evacuation maps and directions
  3. Insurance claim tips
  4. Items for personal disaster preparedness kits 
  5. Provisions to protect vulnerable residents, such as the elderly, people with disabilities, and children. 

These plans are futile without appropriate communication. There are several methods to ensure clear communication such as FirstService Residential’s proprietary system, Resident Alert, sending critical updates via email, text message, or phone during times of crisis.

  1. Review the insurance

It is best practice to review the insurance policy with an insurance agent specializing in high-rise properties annually. This yearly review ensures that the property has the best coverage available at the best price. By implementing policies that mitigate the property’s flood risk, the insurance premiums can also be reduced.

In case of flooding and water damage, high rises must contact commercial water damage restoration companies such as SERVPRO to help restore the property to its original glory, and help residents get back to their lives as soon as possible.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lake Travis / NW Austin is always updating its fleet and equipment so clients in Lago Vista and surrounding areas can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire IICRC-industry certification.

For commercial water damage restoration, call SERVPRO of Lake Travis / NW Austin today at (512) 318-2200.

SERVPRO: How to maintain the beautiful yet expensive hardwood floors

6/29/2021 (Permalink)

Blog summary: The SERVPRO article discusses the several steps homeowners can take to maintain their hardwood floors.

7 maintenance tips for hardwood floors

Hardwood floors bring a warm and earthy ambiance to a home. Not only are they stylish but also durable, if maintained well. They are expensive and therefore need a lot of care to make the investment worthwhile. SERVPRO, a commercial cleaning service, shares some maintenance tips for hardwood floors.

  • Daily sweeping and dust mopping

Large pieces of debris can scratch the expensive floor. To avoid this, daily sweeping or dusting with a broom or microfiber dust mop is a must. 

  1. A microfiber dust mop is a superior tool as it creates a static electricity charge that attracts and traps dust, allergens, and dirt particles. Avoid lifting the microfiber dust mop off the floor so the dust and dirt will remain firmly attached to the cleaning pad.
  2. A broom is also an effective tool but it will just push the dirt around.
  3. A robot vacuum is another option if there is a dearth of time. These vacuums are good for hardwood floors since they don’t have beater bars that can scratch or otherwise damage the floor. 
  4. An upright vacuum has beater bars but it can be put on the bare floor setting first. The floor must also be protected from the wheels.
  • Mop with hardwood floor cleaner monthly 

Water and wood are sworn enemies. So when mopping a hardwood floor, only an oil-based, soap-free hardwood floor detergent should be used, especially for older hardwood floors with penetrating finishes. A newer floor with a surface finish can be mopped with warm water mixed with dish soap or a water-based hardwood floor cleaner.


  1. Excessive liquid on the hardwood floor, even one with a protective surface finish, could cause water damage to the wood.
  2. Avoid DIY floor cleaners made with vinegar, lemon juice, tea, or other acidic substances, as they can destroy the floor’s finish gradually but definitely. 
  • Deep clean

The frequency of deep cleaning a hardwood floor depends on the owner’s lifestyle. Kids and/or pets, for example, may warrant a deep cleaning every three to six months. Otherwise, an annual cleaning may suffice.

  • Apply a new coat

As time goes by, the finish on hardwood floors becomes worn out with traffic and time. A new coat of finish every three to five years helps restore the look of the floors and helps them last longer. 

  • Sand and refinish

Every few decades, a hardwood floor requires sanding and refinishing. This helps restore deeply scratched, pitted, and stained hardwood floors. Using mats or rugs at entries and high-traffic areas helps keep a new or newly refinished floor looking new for longer. 

  • Address water spills and excess moisture

A water spill left unaddressed on a hardwood floor can permeate into the wood, causing either warping or discoloration, or both. Water can also leak into the cracks between the floorboards, causing moisture to absorb into the subflooring beneath the hardwood floorboards. This heightens the risk of mold growth. Immediate removal of water from the floor is imperative to protect it from any water damage.

  • Don’t drag heavy objects

Dragging heavy objects like furniture and refrigerators can scratch the expensive flooring. Homeowners can protect the flooring by practicing the following methods:

  1. Lighten the load of the object by removing items stored in it.
  2. Sandwich the heavy object and the flooring with a soft material like folded towels or small rugs to avoid scratching.
  3. Use gliders - special pads that fit under the object and allow smooth movement.
  4. Be careful of wheels as they can seem unharmful but can wreak havoc on the floor.

To maintain the beauty and prolong the lifespan of hardwood floors, SERVPRO of Lake Travis / NW Austin offers time-tested and industry-approved cleaning methods. Its proprietary cleaning system allows proper cleaning and restoration of the floor’s original beauty.


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lake Travis / NW Austin is always updating its fleet and equipment so clients in Lake Travis / NW Austin, or anywhere else can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire the regular IICRC-industry certification.

For commercial cleaning services in Leander and surrounding areas, call SERVPRO of Lake Travis/NW Austin today at (512) 318-2200.

Good practices a commercial space can follow to prevent water damage

5/24/2021 (Permalink)

Blog summary: SERVPRO shares how to recognize signs of water damage and practical steps to keep a check on potential water damage.

What are the signs of water damage in a commercial property?

Water damage incidents, if neglected, can escalate property maintenance costs. SERVPRO showcases some common causes of water damage in commercial spaces:

  • Equipment and appliances

Any equipment such as air conditioners, water heaters, or anything that uses tubes, pipes, or filters to operate water has the potential to cause water damage. Concerns like rust, cracks, bulges, or signs of moisture can be spotted in time if there is a regular check and maintenance system. Preventative measures can save a property from major water damage restoration costs.

  • The roof

Neglecting any damage to perimeter flashing, roof membrane, or roof penetrations such as drains, pipes, and gas lines could lead to major restoration needs. Checking the roof regularly can help avoid potential leaks, which in turn can prevent mold issues and fire hazards from shortened wires and compromised structural integrity.

  • Pipes and sewage

A regular investigation of the plumbing system for signs of moisture, blue stains, rusting, cracking, and bulging can prevent serious water damage. Scale build-up, cut pipes, and uninsulated pipes are other signs to watch out for. A pipe camera or a leak detection system is very useful for a prevention plan.  

Sewage damage signs such as gurgling sounds or water backing up out of the drain or toilet must be addressed by a professional water restoration company like SERVPRO of Lake Travis / NW Austin immediately. Sewer water contains bacteria and other pathogens that cause illnesses and infections.

  • Sprinkler Systems

A malfunctioning sprinkler system in commercial buildings can cause severe water damage. A regular check for signs of damage such as wet surfaces like drywall and carpets, mold, standing water, or rust enables timely action.

  • Mother Nature

Some causes cannot be controlled but can be prepared for. Natural disasters like hurricanes, severe thunderstorms, flash flooding, and tornadoes can do unimaginable damage to businesses. Keeping gutters clear, installing barriers, and storing sensitive files and electronics at a higher level mitigate the damage.

A risk assessment and flood insurance is also a worthwhile investment.  

  • Damaged windows

Windows that are sealed improperly can cause moisture to seep in, triggering issues such as mold build-up and warped wood and drywall. Regular resealing is crucial since caulk eventually breaks down.

  • Building foundations

Clogged gutters and poor drainage can cause water to leak into the property through the roof or the foundation. Nearby puddles and wet framing are the most common signs of leaks in building foundations.

  • HVAC issues

Ducts in the HVAC systems eventually wear out and get damaged, resulting in leaks. The HVAC system must be cleaned regularly and the excess water from the condensation reservoirs should be removed to prevent water damage.

How to prevent water damage in the first place?

Prevention is always better than cure. Even minor damage mended in time can prevent huge restoration costs. 

  1. Flood monitoring system

An efficient flood warning system is ideal not only in flood-prone areas but also to catch flooding caused by plumbing failures, overflowing rivers, and melting snow. 

  1. More insurance coverage

Water damage restoration is an expensive affair. By including water damage in the insurance policy, one can deal with the costs more easily. 

  1. Regular water damage inspection 

Get the property inspected by water restoration professionals like SERVPRO once a year and conduct leak detection in several ways, such as humidity monitoring and the use of spot sensors. Invest in facility maintenance.

One can’t eliminate all risk of water damage to property but monitoring the common culprits, practicing good maintenance, and taking preventative measures can reduce risks phenomenally, and enable a better response mechanism in case of emergencies. 


  • SERVPRO uses state-of-the-art equipment to bring the damaged property back to its original state. SERVPRO of Lake Travis / NW Austin is always updating its fleet and equipment so clients in Lago Vista and surrounding areas can quickly access the services. 
  • With over 1,700 US and Canadian Franchise locations, SERVPRO is strategically positioned to respond faster to an emergency of any magnitude.
  • The SERVPRO staff is highly trained in property damage restoration. They receive initial in-house training and constant skill up-gradation at the corporate training facility and also acquire IICRC-industry certification.

For commercial water damage restoration, call SERVPRO of Lake Travis / NW Austin today at (512) 318-2200.

What You Must Know About Commercial Fire Damage Restoration

3/11/2021 (Permalink)

Blog Summary: The experts at SERVPRO of  Lake Travis / NW Austin guide business owners in the Austin, TX, area through the essentials of the fire damage restoration process.

Fire damage is a nightmare scenario for any business owner. Storefronts, production facilities, warehouses, offices, and other commercial spaces are vital to day-to-day operations. Business owners need someone they can trust to handle the fire restoration process. 

SERVPRO is a locally owned fire damage restoration company with more than two decades of experience. Their certified, expert technicians can handle the combined threats of fire, water, mold damage, and more. They’ve helped countless companies overcome damage and get back to business with minimal delay.

What You Must Know About Commercial Fire Damage Restoration

Point #1: Restoration Requires Expertise

Damage to a commercial property can be extensive after a fire and may include water damage and loss of structural integrity. Electrical systems and utilities might also be affected. Fire restoration companies must have comprehensive knowledge of not just the restoration process but electrical and HVAC systems.

Institute of Inspection Cleaning and Restoration Certification (IICRC) demonstrates the highest level of expertise in cleaning and restoration. At SERVPRO, certified crews adhere to stringent IICRC professional standards.

Point #2 Time Is of the Essence

A fire can keep causing damage long after it has been put out. Water from fire crews can damage furniture and building materials. Mold can grow on damp surfaces, causing odors. Smoke residue can create health and safety risks. Waiting too long could lead to long-term damage and harm the business’s reputation.

Fire damage should be mitigated before business operations resume. SERVPRO offers 24-hour emergency service, and their trained restoration specialists work quickly to prevent costly delays, minimize loss of business, and restore customer confidence.

Point #3 Water Damage Can Present Long-Term Challenges

Even after any standing water is removed, lingering effects of water damage can remain. If all surfaces aren't fully dried, and humidity levels aren't brought down, mold and rot could develop, producing odors and worsening structural damage. 

Choosing an emergency water damage restoration company that will take the time to comprehensively address the damage is vital. SERVPRO offers trusted water damage restoration services and has the tools and experience to address the many challenges of water damage.

Point #4 Mold Remediation Is More Than Mold Removal

Even dried surfaces can continue to harbor mold if not properly treated. Mold isn’t just unsightly. It can also potentially cause health effects to employees and customers. Mold spores can also spread rapidly to other parts of the building that escaped the original fire. 

SERVPRO has years of experience with mold remediation. They do more than simply remove mold. Their comprehensive remediation process prevents spread and repairs damage. The process involves:

  • Detecting where mold has spread
  • Containing mold to prevent further spread
  • Filtering the air to eliminate mold spores
  • Restoration of materials damaged by mold


SERVPRO has served the Austin area since 1998 and cares about the community. As part of a national franchise, they also have access to a massive network of resources, allowing them to offer fast, high-quality fire damage restoration services.

For more information about fire damage restoration or commercial cleaning, contact SERVPRO at (512) 318-2202 or request help online. Business owners can also follow them on Facebook for restoration tips, news, and more. 

Contact Information: 

SERVPRO of Lake Travis / NW Austin

6500 River Place Boulevard

Building 7 – Suite 250 

Austin, TX 78730

Why SERVPRO Is a Leading Residential and Commercial Cleaning Service Provider

2/24/2021 (Permalink)

Blog Summary: When disasters strike, commercial and residential property owners need superior cleaning services. Here is an overview of what to look for in a cleaning service, as well as what sets SERVPRO of Lake Travis / NW Austin apart from the competition. 

Whether for household clean-up or commercial janitorial services, many home and business owners opt to hire a professional commercial and residential cleaning service provider. With so many cleaning companies in the field, finding the right one can be tricky.

SERVPRO of Lake Travis / NW Austin, Texas, is the area’s leading cleaning company. They offer a comprehensive range of residential and commercial services. Here’s a brief overview of qualities that all credible cleaning companies should possess and why SERVPRO stands apart from the competition. 

Four Qualities Commercial and Residential Cleaning Companies Should Have

1. Solid Reputation

A quality cleaning service provider should have a verifiable reputation for high work standards, professionalism, timeliness, and expertise. The best way to learn about a company’s reputation is to read customer reviews online, speak to past clients, and research the company on sites such as the Better Business Bureau

Online reviews play a significant role in a company’s reputation and are more influential than word-of-mouth referrals in many cases.  A reputable cleaning service provider like SERVPRO of Lake Travis / NW Austin will have nothing to hide. 

The company provides recent customer testimonials on their website to showcase their team’s ability to perform tasks beyond expectations.

2. Qualified Employees

Cleaning companies should have a staff of highly trained workers who know how to handle various cleaning situations. For instance, those who need assistance dealing with commercial water damage should look for a team with the skills and expertise to handle the water clean-up. 

The experienced specialists at SERVPRO of Lake Travis / NW Austin not only know how to extract water from a property properly, but they have the training to provide everything from emergency water damage restoration to biohazard and sewage clean-up. 

3. Relevant Experience

Hiring a new cleaning company may save money on services, but their lack of experience could lead to damage or subpar results. A quality cleaning service should have sufficient knowledge to handle multiple cleaning tasks with ease. The team should also know how to come up with solutions to unique cleaning issues in a pinch. 

4. Broad Service Offerings

When hiring a professional cleaning service, look for companies that offer a wide array of services to ensure they are capable of leaving the home or business in top condition when the job is done. The more services they provide, the fewer companies required to finish other tasks. 

SERVPRO of Lake Travis / NW Austin offers everything from residential carpet and upholstery cleaning to commercial mold removal. With their help, there's no need to hire housekeepers or a mold remediation company—SERVPRO does it all. 


SERVPRO of Lake Travis / NW Austin is a leading fire, storm, and water restoration company in Texas, but they offer much more. Their expert cleaners provide standard cleaning services like air duct cleaning as well as specialized services like odor removal. 

Cleaning both residential and commercial facilities requires an in-depth understanding of cleaning standards, safety protocols, industry requirements, and equipment use. At SERVPRO of Lake Travis / NW Austin, they use their impressive industry knowledge and expertise to restore almost any property to “like new” condition. 

Contact SERVPRO of Lake Travis / NW Austin at (512) 318-2202 to learn more about their residential and commercial cleaning services or follow them on Facebook for up-to-date company news.

Contact Information:

SERVPRO of Lake Travis / NW Austin

6500 River Place Boulevard

Building 7 - Suite 250

Austin, Tx, 78730

Water Leaking from A Ceiling? Don’t Panic! Call a Water Damage Restoration Pro

12/29/2020 (Permalink)

SERVPRO of Lake Travis / NW Austin

Blog Summary: Learn how to spot serious ceiling water damage and how water damage restoration experts SERVPRO can fix water damaged ceilings quickly in Austin, TX.

Water Leaking from A Ceiling? Don’t Panic! Call a Water Damage Restoration Pro

Austin, Texas, is located between a few storm centers. It's close enough to the Gulf Coast to get hit by hurricanes, and it sits near the southern swath of Tornado Alley. If you have a home in Austin, TX, chances are you’ve looked up at the ceiling after a wicked storm to see the telltale discoloration of a leaky roof and water damage.

There are few things less welcome in your home than a water damaged ceiling. Not only is it unsightly, but it's also a symptom of a malfunction in another part of the building. It’s important to fix the leak and get rid of the resulting dampness before mold grows or the ceiling collapses.

What Causes Ceiling Water Damage?

You might not notice a ceiling leak until water starts dripping on your head. Luckily, there are often signs of a water problem before it starts to drip. 

The most common sign is a discolored spot or patch of blistered paint overhead. This small cosmetic issue can turn into buckling plaster, sagging drywall, and flooding if you don't take quick action.

The water source typically is a roof leak or plumbing issue. The color of the dripping water can give you a clue about its source:

  • Clear water: This usually indicates a plumbing issue, particularly if the ceiling is directly below a bathroom, kitchen, or another room that has a clean water source
  • Grey water: Clean water that’s been contaminated by an appliance like a dishwasher or humidifier can generate grey water
  • Brown water: In most cases, this is the sign of a roof leak, but it can also be caused by sewage water 

Regardless of the water's color, don’t just put a bucket under the leak and hope that it will stop on its own. Ceiling leaks are serious business that can cause injury and result in health issues. 

Fixing a small leak might be easy, but most jobs require mold removal and other hazardous tasks. To ensure the problem is completely solved, ceiling water damage needs to be diagnosed and fixed by a professional water damage restoration service.

How to Fix Ceiling Water Damage

If your ceiling is actively leaking or shows signs of water damage, call a water restoration company like SERVPRO of Lake Travis / NW Austin, TX, to investigate the issue immediately. 

Water restoration companies have the expertise and equipment to repair ceilings and take care of water cleanup. Often a ceiling leak requires emergency water restoration, so choose a company that provides 24-hour service.

Water restoration companies and mold remediation companies provide services that you can’t tackle on your own, including:

Water damage restoration and cleanup

  • Inspect your ceiling to determine the leak source and the extent of damage
  • Use pumps and vacuums to suck up standing water
  • Use fans and dehumidifiers to dry your home
  • Sanitize impacted areas to remove odors
  • Repair ceilings and other areas damaged by water

Mold removal and remediation

  • Find and remove the source of moisture causing mold production
  • Identify areas of mold
  • Remove mold and any affected materials, including ceiling plaster or drywall
  • Use air filtration equipment to eliminate mold spores
  • Sanitize mold-infected areas
  • Repair areas of your home or business damaged by the bacteria 

Need help with water damage restoration?

SERVPRO offers residential and commercial water damage restoration throughout the Austin, TX 78730 zip code. It's also one of central Texas's premier mold remediation and fire restoration companies that offer 24/7 emergency service. If you need mold or water cleanup help in Austin, contact SERVPRO online or call 512-318-2202.

Get Your Office The Cleaning That It Deserves: Hire A Commercial Cleaning Service Provider

11/17/2020 (Permalink)

Blog Summary: Working with a commercial cleaning service company is essentially a partnership. Picking the right company ensures that said partnership is mutually beneficial and satisfies your particular needs. Below are a few considerations that can help with your decision.

Though your company may have regular janitorial staff that’s responsible for the general cleanliness of your office, there are situations your staff might not be well equipped to handle.

If your office faces more challenging odor, grime, and moisture problems, consider opting for a commercial cleaning service. From cleaning carpets or flooring to dealing with odor, you can count on a commercial cleaning service company to keep your office looking its very best.

Hiring a Commercial Cleaning Service Company

Working with a commercial cleaning service provider is essentially a partnership. Picking the right company ensures that said partnership is mutually beneficial and satisfies your particular needs. Below are a few considerations that can help with your decision.


Check to see whether the company has a Certified Industry Management Standard (CIMS) certification. A CIMS certification is one of the most rigorous and challenging certification levels a company can achieve. It ensures that a cleaning company meets the highest standards, follows the industry’s best practices, and has a proven track record of delivering effective, consistent, and responsive cleaning.


While going for an uninsured company might be cheaper, it leaves you exposed. Give yourself peace of mind by choosing a cleaning company with umbrella coverage, general liability, automobile liability, and worker compensation insurance.


A company with a ton of experience is more likely to have clearly defined processes when dealing with various situations. You should also consider choosing a company that has worked with businesses and organizations similar to yours. This will give them a better idea of the services you require.


One way to determine the level of expertise a commercial cleaning service company has is by looking at the training it offers its staff. The more comprehensive the training, the better the company’s staff will be at delivering high-quality cleaning services.

If you are looking for a school, medical, or industrial cleaning, consider going for the company that offers its staff the training designed to satisfy your facility’s unique needs.

Quality Assurances

How does the cleaning company track the quality of the work its employees deliver? Today, several cleaning companies are using janitorial software that facilitates effective inspections and problem reporting. This allows managers to resolve issues quickly and ensure that their employees deliver consistent, high-quality service.


Ideally, you want to have a long-term cleaner that understands your requirements and consistently meets them. You can ensure you have this by hiring a commercial cleaning service company that is great at retaining its employees.

Although low-paying service jobs have high turnover percentages, some cleaning companies have implemented systems and practices that help retain their best employees.

While having the same cleaner handle your office is the ideal scenario, there will be some occasions where staff change is necessary. Should that be the case, make sure that the cleaning company will provide the new cleaners with the training that would enable them to know how to meet your specifications when providing you with cleaning services.

Why Choose SERVPRO?

While there are several choices for commercial cleaning service companies, none stand out more than SERVPRO. They offer property owners in Austin, Texas, cleaning services that handle everything from restaurant hoods to biohazard contaminants. They are fully equipped to handle water and fire restoration, mold remediation, and other types of damage, whether long-term or emergency-related.

Thanks to their products, specialized training, and approach to commercial cleaning, SERVPRO ensures that they not only meet but also surpass your office’s cleaning expectations. Their cleaning services include:

  • Drapes and blinds
  • Hard floors, walls, and ceilings
  • Carpet and upholstery
  • Vandalism
  • Odor removal
  • Biohazard and sewage
  • HVAC and air ducts

Contact SERVPRO at (512) 318-2202 and get the commercial cleaning service your Austin, TX, business needs. They are prepared to serve everyone in the 78730 area.

Commercial Cleaning of your Restaurant with SERVPRO of Lake Travis / NW Austin

11/13/2020 (Permalink)

SERVPRO of Lake Travis / NW Austin will provide a Deep Commercial Cleaning for your Restaurant

Deep commercial cleaning is imperative for safety in your restaurant. Daily mopping keeps a floor appearing clean, but does not scrub deeply enough to remove all bacteria. Sticky floors and unwanted objects can leave unpleasant odors, or more importantly, cause employees or patrons to slip. For a truly clean floor, it is important to remove: grease, oil, gum and even mold.

SERVPRO of Lake Travis / NW Austin will use industrial grade cleaning equipment, solutions, and cleaning agents to ensure all areas including counter tops, floors, and walls are both cleaned and sanitized. To ensure and maintain your restaurant’s cleanliness, this deep commercial cleaning should be completed, at minimum, every 6 months.

In addition to the restaurant's cleanliness, it will also be a great help to the restaurant's appearance to its patrons, both returning and first time. A customer’s first impression is important, and nothing makes a better impression than a restaurant that is clean, with attention to detail, well kept facilities, and a great atmosphere.

For a deep commercial cleaning of your restaurant, please call SERVPRO of Lake Travis / NW Austin!

Six Tips to Mitigating Water Damage for Your Business

11/5/2020 (Permalink)

Six Tips to Mitigating Water Damage for Your Business

  1. Make sure all water shut-off valves are easily accessible and all employees know where they are located.
  2. Find out if your business is located on a flood plain. If so, know what programs are available to business owners for water disasters.
  3. Regularly inspect HVAC units, roof, gutters, water heaters, refrigerators, sinks, toilets, and any other area a leak may occur.
  4. Keep your insurance policy up to date and know the coverage you are insured for.
  5. Ensure any documents, inventory, or information/equipment critical to your business' survival is at least a few feet off the ground.
  6. Time is an important factor. Be prepared. The faster the water is removed and dried out, the better off you are going to be. Please save our number to your phone so you know who to call SERVPRO of Lake Travis / NW Austin.

When every hour spent cleaning up is an hour of lost revenue and productivity, there’s never a convenient time for flooding or water damage to strike your business. Whether your water emergency occurs in a small office building or big box store, SERVPRO of Lake Travis / NW Austin responds quickly to mitigate the damage and manage the restoration project through to its completion.

Restoring Commercial Properties after a Water Damage Event

11/3/2020 (Permalink)

Flooding and water damage events at commercial properties are complex and require a knowledgeable and flexible response. Whether we’re dealing with a small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns. Understanding every hour spent cleaning up is an hour of lost revenue and productivity, we strive to quickly and fully restore the damaged area while working within any budgetary constraints.  When an emergency situation arises in your business, give SERVPRO of Lake Travis / NW Austin a call and we’ll be there fast with the help you need.

SERVPRO of Lake Travis / NW Austin specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.